Luxury resort aerial view

Digital Marketing Consultants

Elevate your brand
in the world of
luxury travel & lifestyle

A highly specialised consultancy with 20+ years of expertise in digital marketing for luxury hotels, resorts, tourist boards and lifestyle brands.

20+ Years of hands-on digital marketing experience in luxury travel and lifestyle
3 Specialist consultants spanning strategy, content, PR, social and paid expertise
1 Luxury media platform and consultancy perspective under one roof

Who We Are

Specialists in luxury digital marketing

A specialist consultancy shaped by agency and client-side experience, editorial credibility and first-hand knowledge of luxury audiences.

The Luxury Editor Consultancy is built on a foundation of more than two decades of hands-on digital marketing experience, with a team that has consistently delivered results-driven strategies for some of the most prestigious names in the luxury travel and lifestyle sectors.

The consultancy team bring together a winning combination of strategic thinking, technical expertise, advertising and content creativity along with specialist PR knowledge, providing clients with a comprehensive digital marketing service.

The team’s credentials span both agency and client-side environments and as founders of The Luxury Editor, they do not simply advise luxury brands on their digital presence, they actively operate within the space themselves, understanding first-hand the content, communities, and channels that truly resonate with a discerning, high-net-worth audience.

01

Luxury sector fluency

A specialist consultancy built around luxury travel, hospitality and lifestyle rather than a generalist agency model.

02

Strategic thinking

A balanced mix of technical expertise, advertising, content creativity and specialist PR knowledge.

03

First-hand market understanding

As founders of The Luxury Editor, the team actively operate within the luxury space and understand what resonates with affluent audiences.

What We Offer

Our specialist services

The Luxury Editor Consultancy is not a generalist team that has drifted into luxury, it is one that has spent years immersed in the nuances, expectations, and exacting standards that define this sector and excels at communicating them via digital platforms.

Your website is your online window to the real world. We conduct an in-depth audit covering website structure, content, usability, and technical performance, transforming visitors into confirmed bookings and valued clients. We then expand upon this to assess your overall digital presence and how each touchpoint can enhance the customer journey.

Website UX Technical SEO Content Review Customer Journey

Understanding your rivals and how the market is moving is key to staying ahead. We analyse what is happening in the macro and your micro environment, honing in on your competitors’ digital presence across organic, paid and social spaces, revealing where key opportunities prevail and presenting a clear action plan to capitalise on them.

Competitive Analysis Market Intelligence Paid & Social Action Planning

We begin by defining a clear brand narrative that aligns with your brand’s positioning, target audience and commercial objectives. From there we craft a strategic framework that combines the most appropriate media mix to establish authority, aspiration and brand trust. Measures of success are clearly mapped out, ensuring that strategic and tactical implementation remain relevant and cost-effective.

Brand Narrative Media Mix Brand Trust Measurement

With our deep sector expertise and an established readership of affluent, travel-savvy consumers, we craft intelligent media strategies that combine authoritative storytelling with measurable digital impact. From brand positioning, founder profiling, hotel openings, product launches, thought leadership placement and strategic partnerships, each campaign is supported by high-quality editorial content and audience insight, ensuring PR activity builds prestige and drives qualified traffic, engagement and long-term commercial return.

Storytelling Brand Positioning Editorial Content Qualified Traffic

We have the expertise and the tools to verify the potential gain a proposed influencer partnership can offer your brand. We look beyond the jargon and vanity numbers that often mask the true value and present clear recommendations and reporting guidelines to maximise return.

Due Diligence Audience Quality Reporting Return Focus

Let us showcase your hotel and guest experience to our affluent and engaged audience. We have spent almost two decades visiting and reviewing hotels, developing a keen eye for detail against our exacting standards. We can also arrange an anonymous visit to objectively assess the guest experience against pre-agreed accountability criteria. The output is an actionable report that helps refine and improve your overall guest experience.

Hotel Reviews Mystery Visit Guest Experience Actionable Report

Our Portfolio

Clients & projects

The Dalmore
Luxury Spirits

The Dalmore

Digital Media Communications

Radisson RED
Travel

Radisson RED

Digital Marketing Strategy

Sirreti
Luxury Travel

Sirreti

Digital Media Communications and PR

Brands We Have Worked With

Trusted by names across travel and luxury

The Dalmore
Radisson RED
Sirreti
Tourism Authority of Thailand
Australia's Northern Territory
Garrard
Priority Pass
NetJets
Beautiful Escapes
Marriott
The Chalet Edit
Waldorf Astoria
“

Appointing Ross and Chrystal to look after our social media has been an absolute game changer. They easily overachieved the two key objectives we set, doubling engagement and building a strong Instagram following from virtually zero.

Chris Lee | Managing Director, ETM, Tourism Authority of Thailand
“

Ross and Chrystal have been a blessing beyond words. As a new start-up, they helped us focus on the detail and develop our business in so many ways. Courteous, professional, and genuinely invested in our success.

Angela Graham | Managing Director, Beautiful Escapes
“

I’ve worked with Ross and the team on a large variety of projects here at Marriott, covering brands such as The Ritz-Carlton, W Hotels, Sheraton, and St Regis. The team is a joy to work with, consistently producing high-quality reviews and trends-led content, complete with their own photography, which generates great editorial exposure and SEO pull-through for our hotels. A go-to publication for promoting our hotel portfolio.

Lauren Clifton | PR Manager, UK and Europe

The People

Meet the team

Ross Fraser
Ross Fraser Technical, Social & Paid Specialist

A data-driven expert with deep expertise in paid media, technical SEO and social strategy, delivering measurable results for luxury hospitality brands.

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Chrystal Webster
Chrystal Webster Brand & Content Strategist

A creative storyteller with a refined eye for luxury brand communication, crafting compelling content that resonates with discerning global audiences.

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Andrew Forbes
Andrew Forbes PR Specialist & Journalist

An award-winning journalist and PR specialist with decades of experience covering the luxury travel and hospitality sector for leading publications worldwide.

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Let’s Create Something Exceptional

Let our expertise elevate your brand

Tell us a little about your brand, project or goals and we will be in touch.