Luxury resort aerial view

Digital Marketing Consultants

Elevate your brand
in the world of
luxury travel & lifestyle

A highly specialised consultancy with 20+ years of expertise in digital marketing for luxury hotels, resorts, tourist boards and lifestyle brands.

Specialists in
luxury digital
marketing

The Luxury Editor Consultancy is built on a foundation of more than two decades of hands-on digital marketing experience, with a team that has consistently delivered results-driven strategies for some of the most prestigious names in the luxury travel and lifestyle sectors.

The consultancy team bring together a winning combination of strategic thinking, technical expertise, advertising and content creativity along with specialist PR knowledge, providing clients with a comprehensive digital marketing service.

The team’s credentials span both agency and client-side environments and as founders of The Luxury Editor, they do not simply advise luxury brands on their digital presence, they actively operate within the space themselves, understanding first-hand the content, communities, and channels that truly resonate with a discerning, high-net-worth audience.

Our specialist services

The Luxury Editor Consultancy is not a generalist team that has drifted into luxury, it is one that has spent years immersed in the nuances, expectations, and exacting standards that define this sector and excels at communicating them via digital platforms.

01

Digital Footprint Audit

Your website is your online window to the real world. We conduct an in-depth audit covering website structure, content, usability, and technical performance, transforming visitors into confirmed bookings and valued clients. We then expand upon this to assess your overall digital presence and how each touchpoint can enhance the customer journey.

02

Competitor Research & Industry Reports

Understanding your rivals and how the market is moving is key to staying ahead. We analyse what is happening in the macro and your micro environment, honing in on your competitors’ digital presence across organic, paid and social spaces, revealing where key opportunities prevail and presenting a clear action plan to capitalise on them.

03

Digital Communications Strategy

We begin by defining a clear brand narrative that aligns with your brand’s positioning, target audience and commercial objectives. From there we craft a strategic framework that combines the most appropriate media mix to establish authority, aspiration and brand trust. Measures of success are clearly mapped out, ensuring that strategic and tactical implementation remain relevant and cost-effective.

04

Digital PR Campaigns

With our deep sector expertise and an established readership of affluent, travel-savvy consumers, we craft intelligent media strategies that combine authoritative storytelling with measurable digital impact. From brand positioning, founder profiling, hotel openings, product launches, thought leadership placement and strategic partnerships, each campaign is supported by high-quality editorial content and audience insight, ensuring PR activity builds prestige and drives qualified traffic, engagement and long-term commercial return.

05

Influencer Verification

We have the expertise and the tools to verify the potential gain a proposed influencer partnership can offer your brand. We look beyond the jargon and vanity numbers that often mask the true value and present clear recommendations and reporting guidelines to maximise return.

06

Hotel Reviews & Guest Experience Evaluations

Let us showcase your hotel and guest experience to our affluent and engaged audience. We have spent almost two decades visiting and reviewing hotels, developing a keen eye for detail against our exacting standards. We can also arrange an anonymous visit to objectively assess the guest experience against pre-agreed accountability criteria. The output is an actionable report that helps refine and improve your overall guest experience.

Clients & projects

Luxury Spirits

The Dalmore

Digital Media Communications

Travel

Radisson RED

Digital Marketing Strategy

Luxury Travel

Sirreti

Digital Media Communications and PR

Tourist Board

Tourism Authority of Thailand

Social Media Marketing

Tourist Board

Australia’s Northern Territory

Digital Marketing Strategy

Luxury Jewellery

Garrard

SEO Strategy and Competitor Research

Travel

Priority Pass

Brand Awareness Campaign

Private Aviation

NetJets

Digital Media Communications

Travel

Beautiful Escapes

Digital Marketing Strategy

Luxury Hotel

Marriott

Hotel Reviews

Luxury Travel

The Chalet Edit

Digital PR

Luxury Hotel

Waldorf Astoria

Hotel Reviews

What our clients say

Appointing Ross and Chrystal to look after our social media has been an absolute game changer. They easily overachieved the two key objectives we set, doubling engagement and building a strong Instagram following from virtually zero.

Chris Lee Managing Director, ETM, Tourism Authority of Thailand

Ross and Chrystal have been a blessing beyond words. As a new start-up, they helped us focus on the detail and develop our business in so many ways. Courteous, professional, and genuinely invested in our success.

Angela Graham Managing Director, Beautiful Escapes

I’ve worked with Ross and the team on a large variety of projects here at Marriott, covering brands such as The Ritz-Carlton, W Hotels, Sheraton, and St Regis. The team is a joy to work with, consistently producing high-quality reviews and trends-led content, complete with their own photography, which generates great editorial exposure and SEO pull-through for our hotels. A go-to publication for promoting our hotel portfolio.

Lauren Clifton PR Manager, UK and Europe

Meet the team

Ross Fraser
Ross Fraser Technical, Social % Paid Specialist

A data-driven expert with deep expertise in paid media, technical SEO and social strategy, delivering measurable results for luxury hospitality brands.

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Chrystal Webster
Chrystal Webster Brand % Content Strategist

A creative storyteller with a refined eye for luxury brand communication, crafting compelling content that resonates with discerning global audiences.

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Andrew Forbes
Andrew Forbes PR Specialist % Journalist

An award-winning journalist and PR specialist with decades of experience covering the luxury travel and hospitality sector for leading publications worldwide.

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Let’s Create Something Exceptional

Let our expertise
elevate your brand

Tell us a little about your brand, project or goals and we will be in touch.